Shipping policy

**Ytinu Moc — Shipping Policy** Last updated: 26 October 2026 Seller of record: Ytinu OÜ, Estonia. **Where We Ship From** Our apparel is dispatched from our fulfilment facility in Guangzhou, China. We deliver to supported destinations shown at checkout, including the United States and United Kingdom. **Processing Time** In-stock clothing orders are dispatched within 2–5 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking once your order ships. **Made-to-Measure Jacket (Foundation Pass)** The founders’ jacket is a conditional founding reward, not part of what the Foundation Pass price pays for. It is made to measure, using measurements provided at claim, in one batch only if all 1,000 Foundation Passes sell. If they do not all sell, no jacket is made. No production or delivery date is set. From 30 days after purchase, a holder may request one piece from the fixed Founders’ List in place of the jacket reward. Availability must be confirmed; the piece ships within 30 days of confirmation. If the requested piece is unavailable, the jacket reward remains. A return within 14 days restores that reward. Holders who bought under the 28 August 2026 terms retain those terms unless they agree in writing to a change. **Shipping Rates & Estimated Delivery** Free tracked delivery is available for clothing orders to our supported destinations, including the United States and United Kingdom. Available delivery destinations and options are confirmed at checkout. Delivery times vary by destination and customs processing. **Duties & Taxes: Delivered Duty Paid** Clothing orders are shipped Delivered Duty Paid (DDP). Import duties, import taxes and customs clearance fees for delivery to the countries we ship to are paid by us, so you have nothing extra to pay on delivery. If a carrier or customs authority asks you for a duty, tax or clearance fee on a clothing order, contact us at info@ytinumoc.com. If you have paid one, send us the receipt and we will reimburse it in full. Customs processing can occasionally add time to delivery, which is outside our control. **Digital Products** Foundation Pass access and Early Access Keys are delivered digitally to your email within 24 hours of purchase. No shipping cost applies. **Lost or Delayed Shipments** If your order is significantly delayed or lost in transit, contact info@ytinumoc.com and we will work with the carrier to resolve it.