Shipping Policy
Ytinu Moc — Foundation Collection
We aim to process and deliver all orders efficiently and transparently.
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Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email containing tracking information.
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Shipping Times
Estimated delivery times after dispatch:
Europe: 5–10 business days
United Kingdom: 5–10 business days
United States: 7–14 business days
Asia-Pacific: 5–12 business days
Delivery times may vary due to customs processing or local courier delays.
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Shipping Fees
Shipping costs are calculated at checkout based on your location.
Any applicable customs duties or import taxes are the responsibility of the customer.
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Tracking
All orders include tracking.
Tracking details will be sent via email once your package has been dispatched.
Please allow 24–48 hours for tracking updates to appear.
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Customs & Delays
International shipments may be subject to customs inspections or delays beyond our control.
Ytinu Moc is not responsible for delays caused by customs authorities or courier disruptions.
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Incorrect Address
Please ensure your shipping address is correct before completing your order.
We are not responsible for packages delivered to incorrectly provided addresses.
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Lost Packages
If your tracking shows delivered but you have not received your package:
• Check with household members or neighbors
• Contact your local courier
If unresolved, contact us with your order number and we will assist you.
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Contact
For shipping-related inquiries:
info@ytinumoc.com
Foundation Pass Jacket Fulfilment
Every Foundation Pass includes one custom made-to-measure jacket, produced to order and dispatched with your pass — it is not gated on any sell-out. As a made-to-order item it follows its own production lead time rather than the standard 1–3 business day processing. Ytinu clothing (tees, hoodies, jumpers, caps) is sold separately and ships worldwide from our Guangzhou facility under the standard timelines above.
Shipped by Ytinu Unlimited OÜ (registry code 17321949), Ahtri tn 12, 10151 Tallinn, Estonia, trading as Ytinu Moc.
