Shipping Policy
Shipping Policy
Ytinu Moc — Foundation Collection
We aim to process and deliver all orders efficiently and transparently.
----------------------------------------
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email containing tracking information.
----------------------------------------
Shipping Times
Estimated delivery times after dispatch:
Europe: 5–10 business days
United Kingdom: 5–10 business days
United States: 7–14 business days
Asia-Pacific: 5–12 business days
Delivery times may vary due to customs processing or local courier delays.
----------------------------------------
Shipping Fees
Shipping costs are calculated at checkout based on your location.
Any applicable customs duties or import taxes are the responsibility of the customer.
----------------------------------------
Tracking
All orders include tracking.
Tracking details will be sent via email once your package has been dispatched.
Please allow 24–48 hours for tracking updates to appear.
----------------------------------------
Customs & Delays
International shipments may be subject to customs inspections or delays beyond our control.
Ytinu Moc is not responsible for delays caused by customs authorities or courier disruptions.
----------------------------------------
Incorrect Address
Please ensure your shipping address is correct before completing your order.
We are not responsible for packages delivered to incorrectly provided addresses.
----------------------------------------
Lost Packages
If your tracking shows delivered but you have not received your package:
• Check with household members or neighbors
• Contact your local courier
If unresolved, contact us with your order number and we will assist you.
----------------------------------------
Contact
For shipping-related inquiries:
ytinumoc@gmail.com