Refund Policy
Refund Policy
Ytinu Moc — Foundation Collection
We operate with limited production and controlled inventory. Please review this policy carefully before placing an order.
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Return Window
We accept returns within 14 days of delivery.
To be eligible for a return, the item must:
• Be unworn
• Be unwashed
• Have original tags attached
• Be in original condition
Items that do not meet these requirements will not be accepted.
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Non-Returnable Situations
Returns will not be accepted if:
• The item has been worn or damaged after delivery
• Tags have been removed
• The return request is made after 14 days
• The item was purchased during a final sale (if applicable)
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Limited Drop Policy
All Foundation Collection pieces are produced in limited quantities.
We do not restock sold-out items.
Refunds are only issued once returned items are received and inspected.
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Refund Process
Once your return is approved:
• Refunds are processed within 5–10 business days
• Refunds are issued to your original payment method
• Shipping fees are non-refundable unless the item was defective
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Exchanges
We do not guarantee exchanges due to limited inventory availability.
If you require a different size, we recommend placing a new order and returning the original item (if eligible).
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Damaged or Incorrect Items
If you receive a defective or incorrect item, contact us within 48 hours of delivery with:
• Your order number
• Photos of the issue
We will resolve the issue promptly.
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Contact
For all return or refund inquiries:
ytinumoc@gmail.com